TripleSafe Sump System in Port Matilda
Challenge
When a homeowner in Port Matilda reached out to us, they were at their wit's end with a persisting problem. Despite previous attempts to seal cracks in their basement’s poured concrete foundation, water was still making its unwelcome way through, especially around the areas where the walls met the floor. Understanding how crucial a dry basement is to the structural integrity of a home and the health of those living there, we knew we needed to step in and offer a solution that lasts. Our process kicked off with a call to our Customer Care team followed by a visit from a System Design Specialist.
Solution
With experienced eyes, the specialist thoroughly examined the extent of water intrusion and identified the underlying issues causing these relentless leaks. It was clear that an effective waterproofing system was the homeowner's best bet to reclaim and protect their basement space. To address this, we recommended and subsequently installed our tried-and-true combination of WaterGuard interior drainage and the TripleSafe Sump Pump system. WaterGuard effectively intercepts water at the perimeter of the basement, directing it away from the foundation, while the TripleSafe Sump Pump tackles any water that enters, pumping it safely away from the home. This dynamic duo guarantees a comprehensive solution to basement water issues, ensuring the problem is not just covered up but genuinely resolved. The result? A completely dry basement restored to its full potential, much to the homeowner's delight. Gone were the days of continuous water intrusion and the stress it caused. Instead, they were left with the peace of mind that comes with knowing their home is protected by a reliable and high-quality waterproofing system. Our team skillfully installed the necessary solutions and made sure the homeowner had a clear understanding of how everything works together.