Douglassville Waterproofing & Wall Repair
Challenge
Client Background: Mr. Jones reside in a suburban home built in the late 1950s. They recently noticed water seeping through the cement blocks in their finished basement during heavy rains. Concerned about potential damage to their basement and belongings, they sought a professional solution to address the water infiltration issue.
Initial Assessment: Upon contacting Liberty Basement Systems, a certified design specialist, Rob Whary, was dispatched to evaluate the situation. Mr. Whary has extensive experience in assessing basement waterproofing issues and providing tailored solutions to homeowners.
During the assessment, Mr. Whary observed visible signs of water seepage through the cement block walls, particularly after periods of heavy rainfall. Mr. Jones explained that this issue had been progressively worsening over the past few months, leading to concerns about the integrity of their basement and the potential for mold growth.
Solution
Recommendation: After a thorough inspection and discussion with the homeowner regarding their concerns and preferences, Mr. Whary recommended the installation of a Super Sump Plus system to effectively manage the water infiltration. The proposed system included:
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Sump Pump Installation: Placement of a high-capacity sump pump in the basement floor to collect and redirect water away from the foundation.
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Interior Drainage System: Installation of an interior drainage system along the perimeter of the basement walls to capture water and direct it towards the sump pump.
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Vapor Barrier: Application of a vapor barrier on the interior walls to prevent moisture penetration and minimize the risk of mold growth.
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Battery Backup System: Integration of a battery backup system for the sump pump to ensure functionality during power outages, which are common during severe weather events.
Implementation Process: Once the Jones' approved the proposed solution, Liberty Basement Systems scheduled the installation at a convenient time for the homeowners. The installation team arrived promptly and completed the project within the estimated timeframe. The process included:
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Preparation: Clearing the basement area and protecting furniture and belongings from dust and debris.
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Installation: Digging a sump pit, installing the sump pump, and connecting it to the interior drainage system. The team ensured that all components were securely in place and functioning correctly.
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Testing and Demonstration: Conducting thorough tests to ensure the sump pump system operated effectively. Mr. Davis provided a detailed demonstration to the homeowners on how to monitor and maintain the system.
Outcome: Following the installation of the sump pump system by Liberty Basement Systems, the Jones' reported a significant reduction in water seepage during subsequent rainstorms. The basement remained dry, and they expressed relief knowing that their home was protected against water damage and potential mold issues.
Customer Satisfaction: Mr. Jones was highly satisfied with the professionalism and expertise demonstrated by Liberty Basement Systems throughout the waterproofing process. He appreciated the clear communication, attention to detail, and quality of workmanship provided by the installation team.
Conclusion: The successful mitigation of water seepage in the Jones' basement showcases the effectiveness of a tailored waterproofing solution recommended by Liberty Basement Systems. By installing a sump pump system and addressing the root cause of water infiltration, the homeowners can now enjoy a dry and comfortable basement environment for years to come.
